Nexsy Academy

NCFE Level 2 Certificate in Artificial Intelligence (AI) for the Workplace

Qualification number: 610/7672/7

This qualification is the full Level 2 programme in AI for the workplace. It covers everything in the Level 2 Award: what AI is, prompting, data, and ethical use. It then adds two units that employers increasingly ask for:

  • judging when an AI output can be trusted and when a person must step in;
  • keeping your AI knowledge and skills current as the tools change.

The course is online and self-paced, with short video lessons, practice tasks set in a fictional workplace, and reference guides. You need no previous experience of AI, and you do not need to be in work.

You build a portfolio of evidence across six units. A Nexsy assessor marks it against the NCFE criteria and gives you written feedback. When all six units are achieved, you receive a nationally recognised Level 2 qualification from NCFE.

Course Details

Learning Aims

By completion, you will understand:

  • what AI is, how it works at a basic level, and where it is used in the workplace;
  • how to choose a suitable AI tool, write clear prompts, refine them and check the results;
  • why AI systems depend on data, and what data protection law and your employer’s rules require of you;
  • how bias gets into AI systems, why transparency and accountability matter, and how to raise a concern;
  • the common ways people and AI work together: automation, decision support and content generation;
  • why human judgement remains essential, especially in high-risk or sensitive work, and what gets in the way of good oversight;
  • how to assess whether an AI output is fit for purpose and decide what to do with it next;
  • why keeping your AI skills up to date is part of using AI responsibly;
  • how to find credible sources and communities for learning about AI, and how to plan your own development.

Unit Structure

The qualification is made up of six mandatory units, totalling 13 credits:

  1. Introduction to AI (D/652/2337). What AI is, the main types of AI, how it is used at work, and its benefits and limitations.
  2. The use of AI tools and prompts (F/652/2338). Choosing AI tools, prompting techniques, refining prompts and reviewing what a tool produces.
  3. Data and AI systems (H/652/2339). How AI systems use data, data quality, and the rules and responsibilities for handling information.
  4. Ethical and responsible use of AI in the workplace (L/652/2340). Bias, fairness, transparency and accountability; the wider impact of AI; raising concerns; using an AI tool responsibly.
  5. Human oversight when working with AI systems (M/652/2341). How people and AI work together, the risks of relying on AI, and how to review, check and improve an AI output before it is used.
  6. Continuous learning in AI for the workplace (R/652/2342). Keeping up with developments in AI, finding credible sources and communities, sharing good practice, and planning your own development.

Resources Required

  • A computer or tablet with a reliable internet connection to access the Nexsy learning platform
  • Access to a general AI assistant (a free account is suitable)
  • Microsoft Word or Google Docs for completing assignments
  • A PDF reader for course materials
  • An email address for course updates and assessor feedback
  • A quiet study space