Nexsy Academy

NCFE Level 2 Award in Artificial Intelligence (AI) for the Workplace

Qualification number: 610/7671/5

This qualification teaches you how to use AI tools at work safely, accurately and responsibly. You learn:

  • what AI is and where it is used;
  • how to give an AI tool clear instructions and check what it gives back;
  • how AI systems use data;
  • what the law and good practice expect of you when you use them.

The course is online and self-paced. Each unit has:

  • short video lessons;
  • practice tasks set in a fictional workplace;
  • a reference guide you can keep.

You need no previous experience of AI, and you do not need to be in work.

You complete one assignment for each of the four units. A Nexsy assessor marks each one against the NCFE criteria and gives you written feedback. When all four units are achieved, you receive a nationally recognised Level 2 qualification from NCFE.

Course Details

Learning Aims

By completion, you will understand:

  • what AI is, how it works at a basic level, and where it is used in the workplace;
  • what AI tools can and cannot do, including why they sometimes produce confident but wrong answers;
  • how to choose a suitable AI tool for a task and write clear, structured instructions (prompts);
  • how to refine a prompt and check an AI output before you use it;
  • why AI systems depend on data, and how the quality of that data affects their results;
  • what data protection law and your employer’s rules require when you use AI with information;
  • how bias gets into AI systems and how to reduce its effect;
  • why you should say when AI has contributed to your work, and why you remain accountable for what you produce with it;
  • how to report a concern about an AI output or its misuse.

Unit Structure

The qualification is made up of four mandatory units, totalling 8 credits:

  1. Introduction to AI (D/652/2337). What AI is, the main types of AI, how it is used at work, and its benefits and limitations.
  2. The use of AI tools and prompts (F/652/2338). Choosing AI tools, prompting techniques, refining prompts and reviewing what a tool produces.
  3. Data and AI systems (H/652/2339). How AI systems use data, data quality, and the rules and responsibilities for handling information.
  4. Ethical and responsible use of AI in the workplace (L/652/2340). Bias, fairness, transparency and accountability; the wider impact of AI; raising concerns; using an AI tool responsibly.

The course also includes two practical modules, on using AI for spreadsheet tasks and for documents and correspondence. They are not assessed for the qualification.

Resources Required

  • A computer or tablet with a reliable internet connection to access the Nexsy learning platform
  • Access to a general AI assistant (a free account is suitable)
  • Microsoft Word or Google Docs for completing assignments
  • A PDF reader for course materials
  • An email address for course updates and assessor feedback
  • A quiet study space